AVAILABLE PACKAGES

Ad Hock Support

Basic Maintenance Agreement

Advanced Maintenance Agreement

Complete needs assesment packages

Telephonic support

Weekly data back up

Problem-solving and business solutions

Network support and upgrades

Anti-virus and Anti-spyware protection

Hardware and software at competitive prices

DATA BACK-UP

Why back-up?

Average cost to recover lost data from damaged hard drive +- R6 000.00

Fire or water damage to equipment - data lost forever

Theft of equipment - data lost and at mercy of unscrupulous opposition

Consider:

The cost of re-capturing data

Loss of business

Down-time

We offer:

Weekly back up

Secure off-site storage

Protection of loss of data

Privacy of data ensured

TELEPHONIC AND ON-SITE SUPPORT

Whilst most problems may be resolved telephonically, many would require on-site assistance.

Average cost of call-out R295.00 plus R350.00 labour per hour

A Maintenance Agreement offers unlimited telephonic and on-site visits

Same day response time

All technical staff are fully trained and certified professionals

PROBLEM-SOLVING AND BUSINESS SOLUTIONS

Evaluation of existing system

Advice on upgrades

Advice on protection

Supply of business solution software

E-mail support

NETWORK SUPPORT AND UPGRADE

Evaluation of existing system

Advice on upgrades

Security

Fault detection

FIXED-COST AGREEMENT

From R 350.00 per computer / month

From R 750.00 per server / month

Minimum R 1000.00 pm

Telephonic Support

Unlimited Call-outs ( Advanced Agreement )

Weekly Back-ups

VAT excluded

WEB DESIGN AND HOSTING

From R 950.00 per page no Flash

From R 3950.00 with Flash

Domain registration R 150.00 per annum

Web Site hosting - From R 124.00 pm

Web Site maintanance - From R 500.00 pm

VAT excluded

BROADBAND AND EMAIL

Prices and packages per clients needs

STANDARD RATES

(Non-agreement rates)

First call-out free of charge

Labour to be charged at R350.00 per hour (or part thereof)

Subsequent call-out R 295.00 plus labour

VAT excluded

TERMS AND CONDITIONS

Straightforward agreements, no fine print

Monthly payment in advance

Same-day response ( Advanced Agreement )

Cost of hardware and software excluded

Arrangements with several dealers - source best price, best product

Evaluation of existing hardware and software

Advice on up-grades

Security

Fault detection

Repairs and service of printers, monitors